Data protection
Amzgrand AG Privacy Policy, Version 07.02.2022
Introduction
Many customers entrust Amzgrand AG, hereinafter referred to as www.gusskoenig.de, with personal data on a daily basis as part of their purchases. At www.gusskoenig.de, we consider it an essential part of our corporate responsibility to properly protect the information and personal data entrusted to us. Data minimization, transparency, and security are our constant guiding principles.
We have made great efforts to design our data protection notices and privacy policy in such a way that everyone can quickly get an overview, based on the headings, of what personal data www.gusskoenig.de uses and stores. Of course, as a customer, you have an uncomplicated way to assert your rights (e.g., objections, requests for information, etc.).
When does www.gusskoenig.de store personal data?
We collect data to a limited extent in order to send you your order or to be able to make you customized offers.
We collect personal data:
- as part of your visit and your order in the webshop
- when registering and logging in to your customer account
- when registering and using the www.grillfuerst.de community
- when you add something to your shopping cart
- when subscribing to our newsletter
- in contact and service request forms
- in forms for requesting spare parts
- in forms for requesting a better offer price
- in forms for a callback request
- in forms with questions about products
- when submitting a product review
- as part of www.grillfuerst.de contests
Does www.gusskoenig.de share your personal data?
www.gusskoenig.de refrains from commercially sharing your data (sale, rental) with third parties and does not engage in address trading.
We only share your data with business partners within the scope of a legitimate interest and for one or more of the following requirements:
- for the shipment of orders via www.gusskoenig.de or one of our suppliers
- for the exchange of individual components directly from a supplier
- for the provision of services in connection with a purchased product directly from one of our suppliers or service partners
- for processing your payments
- for package announcement/notification of freight deliveries
- if applicable, as part of credit checks
Generally, only if the partner is bound by our data protection standards and an agreement exists with the partner or supplier in this regard.
Data Security
Your personal data is transmitted encrypted via the Internet using SSL encryption. We secure our website and other systems through technical and organizational measures against loss, destruction, access, alteration or dissemination of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.
Storage of Access Data in Server Log Files
You can visit our websites without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of retrieval, amount of data transferred, and the requesting provider. This data is exclusively evaluated to ensure the smooth operation of the site and to improve our offer and does not allow us to draw any conclusions about your person.
Data Collection and Use for Contract Processing and When Opening a Customer Account
We collect personal data when you voluntarily provide it to us as part of your order, when contacting us (e.g., via contact form or email) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and handling your inquiries. This also includes your email address and your phone number, which are passed on to our shipping service providers for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after the expiry of tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you below. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
Data Transfer for Contract Fulfillment
For contract fulfillment, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case, you must log in to the payment service provider with your access data during the order process. The privacy policy of the respective payment service provider applies in this respect.
Data Usage for Email Newsletter Registration
If you subscribe to our newsletter, we use the data required for this or separately provided by you to send you our email newsletter regularly in accordance with your consent. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
Data Usage for Email Advertising Without Newsletter Registration and Your Right to Object
If we receive your email address in connection with the sale of a good or service and you have not objected, we reserve the right to send you regular offers for similar products from our range, such as those already purchased, by email. You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
Data Usage for Postal Advertising and Your Right to Object
Furthermore, we reserve the right to store your first and last name, your postal address and - insofar as we have received these additional details from you within the framework of the contractual relationship - in summarized lists and to use them for our own advertising purposes, e.g., for sending interesting offers and information about our products by letter. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
Amazon Pay Payment Service
If you select the "Amazon Pay" payment method, payment processing is carried out by the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to whom we transmit your information provided during the order process, along with information about your order, in accordance with Art. 6 (1) (b) GDPR. The transmission of your data is exclusively for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent that it is necessary for this purpose. Further information on the data protection provisions of Amazon Payments can be found at the following internet address:
https://pay.amazon.de/help/201212490?ld=APDELPADirect
Credit Check and Scoring with BillSAFE (PayPal Invoice Purchase)
If you opt for the "invoice purchase" payment method provided by PayPal's "BillSAFE" service (www.billsafe.de), you will be asked during the ordering process to consent to the transmission of the data required for payment processing and an identity and credit check to PayPal. If you give your consent, this data will be transmitted to PayPal. For the purpose of its own identity and credit check, PayPal or partner companies commissioned by PayPal transmit data to credit agencies and receive information from them, as well as credit information based on mathematical-statistical procedures, which include address data in their calculation. Detailed information on this and on the credit agencies used can be found in PayPal's data protection information, available at:
https://www.billsafe.de/privacy-policy/buyer
You can revoke your consent to PayPal at any time. However, PayPal may still be entitled to process, use, and transmit your personal data if this is necessary for contractual payment processing, legally required, or ordered by a court or authority.
Use of Cookies
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.
Use of Google (Universal) Analytics and Google Analytics 4 for Web Analysis
This website uses Google (Universal) Analytics and Google Analytics 4, web analytics services provided by Google Inc. (www.google.de). Google (Universal) Analytics and Google Analytics 4 use methods that enable an analysis of your use of the website, such as so-called "cookies," text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is truncated before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent Google from collecting the data generated by the cookie and related to your use of the website (incl. your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de Alternatively to the browser plug-in, you can click this link (Deactivate Google Analytics) to prevent future collection by Google Analytics on this website. An opt-out cookie will be placed on your device. If you delete your cookies, you will have to click the link again.
Further Implemented Google Advertising Features
The Google Analytics code implemented on this website supports display advertising. Within the framework of Google Analytics for display advertising, remarketing is activated on this website. Grillfürst GmbH ads are shown on websites by third-party providers, including Google. Grillfürst GmbH and third-party providers, including Google, use cookies for this purpose. The combined use of first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) allows for targeted ad targeting, ad optimization, and ad serving based on your previous visits to this website. You can deactivate Google Analytics for display advertising with the ad settings manager and customize ads in the Google Display Network. Furthermore, this site uses Google Analytics reports on performance based on demographic characteristics and interests, which store demographic characteristics such as age and gender in a cookie. This data cannot be traced back to a specific person and can be deactivated at any time via the ad settings (link: https://www.google.de/settings/ads).
Google reCAPTCHA
On this website, we also use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function primarily serves to distinguish whether an input is made by a natural person or is improperly made by machine and automated processing. The service involves sending the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in determining individual responsibility on the Internet and avoiding abuse and spam.
Furthermore, this website uses external fonts, Google Fonts. Google Fonts is a service of Google Inc. ("Google"). The integration of these web fonts takes place through a server call, usually a Google server.
In the context of using Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. in the USA.
In the event of the transfer of personal data to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information can be found in Google's data protection notices, which you can access here:
https://www.google.com/fonts#AboutPlace:about
https://www.google.com/policies/privacy/
Use of Facebook Plugins
Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plugin from Facebook" or "Facebook Social Plugin".
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and settings options for protecting your privacy, please refer to Facebook's data protection notices: http://www.facebook.com/policy.php
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g., with a "Facebook Blocker" or script blocker.
Use of the Facebook Pixel (Facebook Custom Audiences)
We use the so-called "Facebook Pixel" from Facebook Inc. ("Facebook") on our website. This enables interest-based advertisements ("Facebook Ads") to be displayed to users of our website when they visit the Facebook social network or other websites that also use this procedure. Through the Facebook Pixel, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our current knowledge:
By integrating the Facebook Pixel, Facebook receives the information that you have clicked on an advertisement from us or have accessed the corresponding page of our website. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider may obtain and store your IP address and other identification features.
By using the Facebook Pixel, we aim to show Facebook Ads only to Facebook users who have shown interest in our website. With the help of the Facebook Pixel, we want to ensure that our Facebook Ads are relevant to users' potential interests and do not appear bothersome. Furthermore, the Facebook Pixel allows us to track the effectiveness of Facebook Ads for statistical purposes by seeing whether users were redirected to our website after clicking on a Facebook Ad. The legal basis for using the Facebook Pixel is Art. 6 Para. 1 lit. f GDPR.
You can object to the use of the Facebook Pixel at any time by using the following opt-out option: You can deactivate the Facebook Pixel here.
Third-party information: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA, http://www.facebook.com/policy.php
Further information on data collection: http://www.facebook.com/help/186325668085084.
Bing Ads
This website uses Bing Ads, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA – Bing Ads Conversion Tracking. When you click on one of our ads on Bing or on selected websites in the Bing advertising network, a temporary cookie is stored on your computer. If you then land on a conversion page on our site, it will be registered – recognizable to Microsoft Bing and us – that you previously clicked on the ad. This is used to create conversion statistics, i.e., to record how many users reach a conversion page after clicking on an ad, meaning they complete an ordering process. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this – for example, via browser settings that generally deactivate the automatic setting of cookies. The use of Bing Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. You can object to the use of the Facebook Pixel at any time by using the following opt-out option: You can deactivate Bing tracking here:
Deactivate Bing Ads
Rating Reminder by eKomi
If you have given us your express consent during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose, we will transmit your email address for a reminder to submit a review of your order to eKomi Ltd., Markgrafenstraße 11, 10969 Berlin, Germany (www.ekomi.de), so that they can remind you by email of the possibility to submit a review. This consent can be revoked at any time by a message to the contact option described below or directly to eKomi.
Authorized.by Badge
We have integrated content from Stayble Market GmbH, Theresienstraße 66, 80333 Munich, to show and confirm to you, as a user of our website, our status as an authorized partner of the manufacturers we distribute. This involves the transfer of personally identifiable data to Stayble Market GmbH. For details on what data this is and how it is used, please refer to the privacy policy at https://www.authorized.by. The display of this content serves to protect our overriding legitimate interests in an optimal marketing of our offer, as part of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. No further personal data is transferred to Stayble Market GmbH.
Surveys
Amzgrand AG
is interested in ensuring that its customers not only have a fantastic grilling experience but also a fantastic experience on our website. We want to provide you with the best possible information about our products and services and guide you to your desired products as quickly as possible. To offer you this service, we rely on your support. Therefore, we will regularly launch surveys on our website, in which you can, among other things, evaluate the website, its usability, its clarity, and also provide suggestions.
The surveys we offer are voluntary. The empirical values collected are used exclusively for the stated purpose.
Furthermore, a link between surveys and orders is created by setting a cookie, which measures the effectiveness of implemented measures.
No personal data will be passed on to third parties.
Right to Information and Contact Possibility
You have a right to free information about your stored personal data, and possibly a right to correction, blocking or deletion of this data. For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of any given consent or objection to a specific data use, please contact us via our contact form.
For further inquiries, please contact:
Amzgrand AG
Gutleutstraße 163
60327 Frankfurt
Germany
Tel.: +49 69 54000663
E-Mail: support@gusskoenig.de