Warranty
Warranty on Our Cast Iron Products
As a cast iron shop, it is particularly important to us that you are completely satisfied with your products. We value quality and craftsmanship and are confident that our cast iron products, with proper care, will last a lifetime. That's why we offer you a comprehensive warranty of 30 years.
What does our warranty cover?
Our warranty covers all defects attributable to production or material. This means if your cast iron product develops cracks or has faulty workmanship, you can rely on us.
What is excluded from the warranty?
Damage caused by improper use or lack of care is excluded from the warranty. This includes, for example, rust formation due to insufficient drying, damage from overheating, or the product being dropped.
How do I make a warranty claim?
If you discover a defect, please contact us by email and send us photos of the product. Briefly describe how the damage occurred. We will review your request as quickly as possible and get in touch with you.
Our Commitment
We stand by our products and want you to enjoy them for a long time. Should a problem unexpectedly arise, we will do our best to find a quick and straightforward solution.
